Paolo Bonacchi
Enterprise Applications & Integration Leader — 17+ years building scalable systems, leading global teams, and managing M&A complexity across SAP, Salesforce, Azure, and custom integration layers.
Bridging Business Vision with Enterprise Technology
I lead enterprise application & integration functions in high-complexity, fast-growing environments — M&A-intensive, multi-country, multi-system. Over 17 years, I've built the full arc: hands-on developer → solution architect → senior manager of 20+ people.
My edge is operating at the intersection of business and technology. I translate executive priorities into scalable systems, and make sure SAP, Salesforce, HR platforms, and custom integration layers actually work together — across organizational and geographic boundaries.
I'm comfortable owning outcomes, not just tasks. I work effectively in distributed, async-first environments — which is what real remote leadership requires.
Currently completing an Executive Master in AI & Operational Excellence at H-FARM, adding emerging technologies to a foundation built on enterprise architecture, ITIL, and Agile frameworks.
A Career Built on Continuous Growth
Global Corporate Application & Integration Senior ManagerCurrent
JAKALA · Milan · Hybrid
Leading a 20-person cross-functional team across enterprise governance, M&A system integration, and global application strategy. Responsible for SAP, Salesforce CRM, HCM platforms, FreshService ITSM, and custom Azure-based integration layers — onboarding 3+ acquired entities per year into unified Lead-to-Cash and HR processes. Actively leveraging AI tools (Claude Code, GitHub Copilot, Gemini) to accelerate internal solution development and reduce delivery overhead.
IT Application Senior Manager
JAKALA · Milan
Promoted to senior management with strategic ownership of the enterprise application portfolio. Led cross-departmental stakeholder alignment across HR, Finance, Procurement, and Global Dev — translating business priorities into a structured roadmap and governance model.
IT Application Manager
JAKALA · Milan · 6 yrs 7 mos
Owned the full enterprise application lifecycle across a 6+ year period of rapid company growth — from requirements gathering and solution architecture to implementation, vendor management, and IT resource governance. Operated fluidly across roles: Application Manager, Solution Architect, Team Leader, and Senior Developer, adapting to organizational needs at each stage.
IT Solution Architect
JAKALA · Milan
Designed enterprise-grade application architectures and integration solutions, aligning technical decisions with evolving business requirements. First exposure to cross-system integration patterns that would later define the Lead-to-Cash and M&A integration work at scale.
IT Team Leader
JAKALA · Milan · 1 yr 9 mos
First leadership role — managing development teams, coordinating delivery pipelines, and establishing team standards. Built the cross-functional collaboration skills that underpin the management approach used today.
Senior Web Application Developer
Jakala Marketing Solutions · Italy · 6 yrs 6 mos
Built a deep technical foundation over 6+ years of hands-on development — delivering web applications, system integrations, and data-driven solutions for a marketing technology platform. This hands-on background is what gives the current management approach its technical credibility.
Early Career — Web Developer · IT Technician · Helpdesk
Various · Italy
Started from the ground up — working as a web developer, IT technician, and second-level helpdesk support. These early roles built the hands-on problem-solving mindset and deep technical empathy that still shape my approach to leadership today.
Technical Depth, Managerial Breadth
Current Technology Stack
AI & Emerging Technologies
Leadership & Management
Technical Foundation
Domain Expertise
Impact Through Execution
Global M&A Integration — Lead-to-Cash Process
Challenge
Integrating newly acquired international countries and regions into the corporate Lead-to-Cash process, requiring alignment of heterogeneous systems, data models, and business workflows across different markets.
Approach
Led cross-functional coordination between local and global teams to map existing processes, define integration requirements, and implement a standardized Lead-to-Cash flow — covering CRM, billing, and financial reconciliation.
Result
Successfully onboarded multiple international entities into a unified process, reducing time-to-revenue for new acquisitions and establishing a repeatable M&A integration playbook.
Workforce Management Platform Evolution
Challenge
The organization needed to integrate and evolve a new Workforce Management tool to support growing operational complexity and headcount across multiple business units.
Approach
Managed end-to-end platform integration — from requirements gathering with HR and operations stakeholders, to technical implementation and change management — ensuring scalability with rapid growth.
Result
Delivered a modern, integrated WFM solution that improved resource planning accuracy and provided real-time visibility into workforce allocation across the organization.
Building & Scaling a High-Performance Team
Challenge
Scaling the Corporate Applications function from a small technical unit to a 20+ person team capable of supporting enterprise-wide integration and M&A demands.
Approach
Identified and recruited key talent, delegated ownership of critical areas, and fostered a culture of accountability and professional growth — balancing internal development with strategic external resources.
Result
Built a cohesive, autonomous team managing the full enterprise application lifecycle across SAP, Salesforce, HR, and integration platforms — with reduced dependency on any single individual.
Continuous Learning
Executive Master in Global Operational Excellence with AI & Emerging Technologies
H-FARM Business School
Corso Executive in Emerging Technologies in Business
H-FARM Business School
PRINCE2 Agile® Foundation Certificate in Agile Project Management
AXELOS Global Best Practice
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best Practice
Foundation
IT Technical Diploma
ITIS Magistri Cumacini, Como · 2000–2006
Computer Engineering
Politecnico di Milano · attended
Let's Connect
Open to conversations about enterprise technology, digital transformation, and leadership.
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